PRIVACY POLICY
Effective Date: June 9, 2025
This Privacy Policy describes how Digitize Jamaica Ltd, doing business as Island Task ("Island Task," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website https://www.islandtask.com or use our mobile application (collectively, the "Services").
We are committed to protecting your privacy. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. INFORMATION WE COLLECT We collect several types of information from and about users of our Services:
A. Personal Data When you register for an account, make a booking, or contact us, we may collect personal information including:
Full name
Email address
Phone number
Billing and mailing address
Payment information (processed through third-party services)
Government-issued ID (in some cases, for verification)
B. Service Data We collect information related to the tasks and services you request or provide:
Task descriptions and categories
Scheduling and availability
Communication between users and providers
Ratings, reviews, and service history
C. Device and Technical Data When you interact with our platform, we may collect:
IP address
Browser type and version
Device identifiers
Operating system
Location data (if you grant permission)
Referring URLs and site usage patterns
D. Cookies and Tracking Technologies We use cookies and similar technologies to enhance user experience, analyze trends, and administer the platform. Cookies help us recognize returning users, store preferences, and personalize content.
2. HOW WE USE YOUR INFORMATION We use your information for the following purposes:
To facilitate service bookings between users and providers
To manage accounts, process payments, and deliver receipts
To communicate updates, confirmations, reminders, and support responses
To monitor usage, prevent fraud, and ensure platform security
To analyze performance and improve our Services
To deliver marketing content and special offers (only with your consent)
To comply with legal obligations
3. DISCLOSURE OF YOUR INFORMATION We may share your information in the following circumstances:
Service Fulfillment: With providers or customers as necessary to complete a task
Third-Party Services: With vendors who perform services on our behalf (e.g., payment processors, cloud storage, customer support tools)
Legal Compliance: If required by law or to respond to legal process
Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be part of the transferred assets
4. DATA RETENTION We retain your personal data only as long as necessary to provide the Services and fulfill the purposes outlined in this Privacy Policy. We may also retain limited data to comply with legal obligations, resolve disputes, and enforce our agreements.
5. YOUR RIGHTS AND CHOICES You have the following rights regarding your data:
To access the personal data we hold about you
To correct or update inaccurate or incomplete information
To delete your personal data, subject to legal or operational constraints
To object to or restrict processing under certain conditions
To withdraw consent for marketing communications
Requests should be submitted to: hello@islandtask.com
6. SECURITY MEASURES We implement a variety of administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
7. CHILDREN’S PRIVACY Our Services are not directed to individuals under 18. We do not knowingly collect data from minors. If we learn that we have collected data from a minor, we will delete it promptly.
8. INTERNATIONAL USERS If you access Island Task from outside Jamaica, your information will be transferred to and processed in Jamaica. By using our Services, you consent to the transfer and processing of your data in accordance with this Privacy Policy.
9. CHANGES TO THIS POLICY We may update this Privacy Policy to reflect changes in legal, technical, or business developments. When we update it, we will revise the "Effective Date" above and notify users where appropriate.
10. CONTACT US If you have questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us:
Island Task (Digitize Jamaica Ltd)
60 Knutsford Boulevard, 9th Floor, PanJam Building
Kingston, Jamaica
Phone: 1-844-314-1033
Email: hello@islandtask.com